What's a fair process?

From design & product decisions to policy decisions — organisations often deal with times where those affected feel the process was unfair or even rigged.

But what's a fair process? Over the years, I had some rough guidelines to define what it should include. It has boiled down to these guiding principles:

  1. Listen to people — take their inputs and considerations
  2. Communicate how the data will be used, how the process would work, and what criteria would be for the final decisions

The criteria need not be democratic (unless the problem demands it — what T-shirt sizes should we order?) and are often not. But whatever it is should be thought through and communicated.

What's your definition of a fair process?

New alert. Over the years, I've built a network of Google sheets that power my personal finance. It has changed my life.

The journey of learning personal finance started with facing some personal financial crisis. Over the years, I began organising sessions at the office to talk about tax saving and personal finance. The audience was mostly young folks for whom it was their first job, and some folks who really wanted to learn about personal finance.

How about I take some of those notes and presentations, and turn them into videos? Well, that's just what I did:

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